Job description

We seek to hire a customer service assistant as the primary point of contact for a company's customers, helping with inquiries, resolving complaints, and providing information to ensure satisfaction.

Responsibility

• Assist and manage current customer accounts. Deal with a high volume of inbound and outbound phone calls. Maintain relationships with other courier services and customers. Provide exceptional customer service to customers and couriers. Solve customer and courier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as required by customers. Excellent multitasking skills within their workspace as well as computer software programs.

Qualifications

BA/BSc/HND

Requirements

Not more than 26 years

Send your cv to:

jobs@lingtonandbernie.com